General Questions
Yes, all our products are formulated with skin-friendly, dermatologically tested ingredients. Most of our serums and cleansers are suitable for all skin types, including sensitive skin. However, patch testing is always recommended.
Each serum targets a different concern:
Vitamin C Serum – Brightening & pigmentation
Hyaluronic Acid Serum – Deep hydration
Niacinamide Serum – Oil control, acne marks & pores
If you’re unsure, you can contact our support for personalized suggestions.
We accept multiple payment methods including UPI, Debit/Credit Cards, Net Banking, Wallets, and Cash on Delivery (if enabled).
Yes. Once your order is shipped, you will receive a tracking link on SMS or email. You can click the link anytime to see your delivery status.
If your order has not been shipped, you can request a change or cancellation by contacting our customer support. Once dispatched, we will not be able to modify the order.
Advanced questions
Yes, you can layer serums, but always apply the lightest serum first. For example, Hyaluronic Acid can go before Vitamin C or Niacinamide. Avoid mixing strong actives if you have sensitive skin.
Most of our formulations are mild and non-comedogenic. Our Niacinamide Serum and Salicylic Acid Cleanser are especially suitable for acne-prone skin. Always patch test before use.
No. Nucleus Derma Care products are free from parabens, sulfates, mineral oils, artificial fragrances, and harsh irritants. We believe in clean, safe skincare.
Many of our products are safe, but certain active ingredients may not be recommended. Please consult your dermatologist before using active serums during pregnancy.
Stop using the product immediately. Mild tingling is common with active ingredients, but persistent redness, burning, or irritation means the product may not suit your skin. Contact our support for guidance.